We encourage substitutions! If you would like to substitute any of the books in an order you have placed go to “>My Account and click on the View/Change Orders link. To substitute books in a gift you have received enter your Gift Code below:
Đang xem: Giftcode
If you receive a book you do not want, return it and receive a replacement book of your choosing. Let us know you are returning the book and tell of us the title/author of the book you would like instead. We will confirm your replacement book and get it out to you right away. Please let us know if you would like help selecting a replacement book. We are full of recommendations and here to help.
To return a book, mail it with the packing slip to: tienkiem.com.vn, PO Box 3334, Saratoga, CA 95070. A return label is located on the lower-left corner of the packing slip for your use. Return shipping is at the recipient”s expense. We recommend using USPS Media Mail because it is inexpensive but still offers tracking.
“I love this subscription. I think that tienkiem.com.vn is fabulous.I have been telling all my friends about it!”–Pat, Brooklyn, NY “My mother-in-law loves tienkiem.com.vn. She says it”s the best gift we”ve ever given her.” –Betsy, Boston MA”My girls have really enjoyed your book suggestions. You”ve made a great difference in their summer!” –Jill, Lafayette CA”My father LOVED his tienkiem.com.vn gift! I am so glad to have a resource for great gifts for my dad — I see an easy and happy future of tienkiem.com.vn gift giving!” –Bridget, St. Petersburg FL”You have the most wonderful site. I subscribe to every book site I can. I was in the book business for 30 years and am fanatical about books. I frequently recommend your site and your book choices.”–Leslie, Lincoln NE”This is a great idea. My daughter has loved all the books she”s received.”– Kathy, Nicasio CA”Your customer service is great. The person I spoke with was very helpful, flexible in changing things around for me, and really knew about the books.”–Sharon, Providence, RI “I really enjoy getting your monthly book recommendation newsletter. Your book descriptions are so enticing….makes me want to read them all!”–Janet, Redwood City CA”Thanks for your exemplary customer service!” –Cathy, West Enfield, ME”You are the best!…I think this is such a wonderful and unique service!”–Jayme, NY, NY “I would highly recommend your service to other grandparents. The love of reading is such a wonderful thing to instill in children!”–Mary, Ellijay, GA
FAQWhy tienkiem.com.vn How tienkiem.com.vn Works
ContactUs RenewMy Account GiftRecipientsShipping & Delivery Ordering & Payment Substitutions & Returns